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Billing · 1 connector

Built for hosts who run on Upmind.

Upmind powers a big chunk of the modern hosting industry. Belter's native connector pulls Upmind's admin-side support tickets straight in — invoices, renewals, refund disputes, all scored by your QA rubric, with brand filtering for resellers.

1 Live Pull · hourly auto-sync Brand filter
Upmind ticket UPM-44182 · Billing
Refund dispute — VPS oversold
73
Brand
Aurora Hosting
Invoice
INV-90213 · $142
Customer · Tue 14:02
You charged me for a VPS that's been unreachable for 4 days. I want a full refund.
Sara P. · Tue 14:11
That's not on, sorry. Pulling your usage logs now and issuing a credit for the downtime.
Churn signal · MEDIUM — refund language + competitor mention. Retention queue suggested.
Live

Upmind

Upmind is the operations and billing platform of choice for an enormous number of hosts and registrars. Belter authenticates against your admin API, pulls support tickets with full thread history, and optionally scopes the import to a single brand if you operate a multi-brand reseller setup.

  1. 1Generate an admin API token in Upmind (Settings → API).
  2. 2Paste it into Belter's Upmind connector; optionally enter a brand ID to scope the pull.
  3. 3Run the import wizard, or turn on hourly auto-sync.
  4. 4Belter scores incoming tickets — including refund disputes, abuse reports, and renewal failures — against your rubric.
Auth
Admin API token
Pulls
Support tickets + threads
Brand filter
Optional · multi-brand resellers
Sync
Manual + 15 min / hourly / daily
Connect Upmind Setup guide →
Reseller setup · brand filter ● Multi-brand on
A
Aurora Hosting
brand_id 481 · default
Pulling
R
Rocketnet
brand_id 612
Pulling
S
Sales-only brand
brand_id 188 · skipped
Skipped
Made for hosts

Hosting support is its own kind of hard.

Refund disputes, abuse reports, suspended accounts, billing failures, transfer requests — Belter's rubric library starts with a hosting-shaped scorecard so you're not building from zero.

Refund language detection

Refund and chargeback intent surfaced at conversation level, with churn signal correlation.

Abuse & SLA workflows

Tag abuse, downtime, and SLA-breach tickets automatically; route to the right escalation path.

Renewal & transfer flow

QA the moments that matter — renewal nudge, transfer-out, plan change. Each scored against your rubric.

Multi-brand reseller

One Belter org, every reseller brand. Filter Upmind brand IDs at the source.

Not on Upmind?

We can ingest any billing platform via the REST API.

Stripe, Chargebee, Recurly, Maxio, WHMCS, ClientExec — push the support-flagged conversations into Belter as /api/v1/ingest/conversations. Done in a day, not a quarter.

Stripe Chargebee Recurly Maxio WHMCS ClientExec Blesta HostBill Custom
Keep exploring

Other integration categories

SupportZendesk, Intercom, FreshdeskPair billing with your helpdesk. Live ChatLiveChat, ChatwootCatch refund language live. VoiceRingCentral, Amazon ConnectPhone-based billing escalations. PlatformIngestion APIStripe, Chargebee, anything else.
For Upmind hosts

Token in, scores out — 5 minutes.

If you operate on Upmind, you can have Belter scoring your billing-team conversations before the next standup.

Connect Upmind Book a demo