Ticket QA, finally automated.

Live

Zendesk

Belter pulls tickets and every public reply via Zendesk's REST API. Filter by groups, statuses, brands, or date ranges during the import wizard — keep test brands and internal queues out of QA, in one click.

1. 1In Zendesk Admin Center · Apps and integrations, create an API token.
2. 2In Belter, supply your subdomain, the admin email, and the token.
3. 3Choose which groups and statuses to include during the import wizard.
4. 4Turn on hourly sync. Belter only pulls deltas — no rate-limit drama.

Auth

Subdomain + admin email + API token

Pulls

Tickets + thread replies

Filters

Groups · statuses · brands

Sync

Manual + 15 min / hourly / daily

Live

Intercom

Pulls conversations and contact records via the Intercom REST API. Region-aware — pick US, EU, or AU so we hit the right host for data-residency rules. Filter by team or status during import.

1. 1Create an access token under Developer Hub · Authentication.
2. 2Pick your region in Belter — we route requests to the right host.
3. 3Filter import by teams or conversation status.
4. 4Hourly sync brings in deltas; manual re-import re-fills historical gaps.

Auth

Access token + region

Regions

US · EU · AU

Filters

Teams · statuses

Sync

Manual + 15 min / hourly / daily

The Freshdesk connection is in the catalog and the API client is shipped — you can connect from the Integrations page today and we'll pull conversation data on request. The managed import wizard and scheduled sync (the Zendesk-equivalent flow) is on the roadmap; flip the switch on early access from settings.

1. 1Generate an API key in your Freshdesk profile.
2. 2Connect from Belter's Integrations page — your domain + key.
3. 3Request a one-time pull from our team while the managed wizard ships.
4. 4Scheduled sync arrives in the next release — you'll be opted in automatically.

Auth

Domain + API key

Pulls

Tickets · conversations

Import UI

Shipping soon · Q3

Sync

Managed today · auto soon